Material Specification: All purchase orders are to be placed in writing. Purchase orders and requests for quotation should state material, purity grade, product form, geometry, quantity, and dimensional tolerances. Additional composition specifications should be noted. (e.g. limitation of interstitial impurities, Zirconium content in Hafnium, Tantalum in Rare Earth Metals etc.)
Alloys, intermetallics and compounds must be characterized by chemical composition and composition tolerances. Unless otherwise qualified, Ercata GmbH standard tolerances will be applied to all specifications.
Warranty: In a case of standard and custom order Ercata GmbH warrants that its materials are processed in order to meet the customer's specification. Our warranty is limited to the P.O. price paid for our product
Confidentiality: Ercata GmbH normally enters into non-disclosure agreement to protect information about customer's orders if such a necessity will arise.
Prices: Our price quotes, except in the case of precious metals are valid within 30 days after the date of the quote.
Minimum order: Unless otherwise stated in our quotation, the minimum order is 75.00 euro
Cancellation: Purchase orders canceled before shipment are subject to our cancellation charges.
Charges for standard material P.O. cancellation are the higher of 15% of the selling price or 75.00 euro per lot. No cancellation charges applicable for established accounts. Custom and exotic materials are subject to a cancellation charge of 50% and 75% of the selling price respectively.
Terms: Net 30 days for established accounts. C.O.D. or C.I.A. for others.
Business references should be submitted to establish credit.
Shipment: All shipments are ex-works 07629 Hermsdorf, Germany
